True Intimacy

The ability to give to another without resentment and in turn receive from that other without embarrassment is what intimacy is all about.

Words Worth Remembering?

Consider this paradox: Almost everything that is publicly said these days is recorded. Almost nothing of what is said is worth remembering.

Not What You Say, but How

Ninety percent of the friction of daily life is caused by the wrong tone of voice.

Verbal Abuse

The angry word is a blow struck at our brother, a stab at his heart: it seeks to hit, to hurt, and to destroy. A deliberate insult is worse, for we openly ...

Preaching with Fire

Audiences will listen to a very poor voice, as long as there's fire in it.

Information-Age Preaching

Not even from the pulpit can an audio-visual man be addressed as if he were a Gutenberg man. That doesn't mean he can only be spoken to audio-visually. ...

What Men and Women Talk About

Men and women don't necessarily want to discuss the same subjects, according to a recent poll of 1,000 adults by Bruskin Associates.

The leading discussion ...

Ask Someone Who Understands

I would rather be disagreed with by someone who understands me, than to be agreed with by someone who does not understand me.

Research on Communication

"Great Sermon, Pastor, I Didn't Understand a Word!"

J. Scott Armstrong, associate professor of marketing at the University of Pennsylvania, ...

Audience Insensitivity

To speak about global issues to inner-city people with their problems and never speak to their issues is to fail them.