Airline Pilot Scolds Passengers – It Went Viral

When a video of an American Airlines pilot scolding his passengers during a pre-flight announcement went viral, some people deemed it patronizing. Others ...

The People Whose Politics We Loathe

In spite of our polarized politics, it seems that there has long been bipartisan respect for Abraham Lincoln. Theodore Roosevelt (R) kept a portrait of ...

Study Shows Rudeness Can Actually Kill

We all know bad manners are toxic. But new research now shows that bad manners can kill. In this study, when doctors spoke rudely to their staff, both ...

Civility Pays Off

Parents used to always tell their children, "Now you play nice." But rudeness and bad behavior is growing, especially in the workplace. As The ...

Study Tracks Incivility in the Workplace

According to a 2013 issue of the Harvard Business Review,

Rudeness at work is rampant, and it's on the rise. Over the past 14 years we've polled thousands ...

German Company Offers a Swearing Hotline

Two German entrepreneurs have found a creative way to help passive-aggressive people deal with their anger. For the small fee of 1.49 euros per minute ...

The Tone of Our Truth-Telling Makes All the Difference

"The tone of our truth-telling can build a wall or a bridge," said Ed Waltz.

Ed and his wife, Barb, from Ann Arbor, Michigan, should know. They witnessed ...

Martin Luther King Jr. Models Christian Civility

If anyone had a right to unleash an uncivil, scathing … attack on his opponents, it was Dr. Martin Luther King Jr. It is hard for [many people ...