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Many Trust AI and Social Media Over Their Doctor

A new survey reveals that more Americans are trusting social media and health-related websites for medical advice over an actual healthcare professional. The poll of 2,000 adults finds many will turn to the web for “accurate” information regarding their health before asking their physician. In fact, significantly more people consult healthcare websites (53%) and social media (46%) than a real-life doctor (44%). 73% believe they have a better understanding of their health than their own doctor does.

Further showcasing their point, two in three Americans say they’ve looked up their symptoms on an internet search engine like Google or a website like WebMD. Respondents say they would rather consult the internet or ChatGPT instead of their doctor because they’re embarrassed by what they’re experiencing (51%) or because they want a second opinion (45%).

Of course, much of the trust people have for technology doesn’t stop with AI. Many would also trust major tech companies with their personal health data, including Google, Apple, Fitbit, and Amazon. Overall, 78% state they’re “confident” that AI and tech companies would protect their health information.

Researcher Lija Hogan said, “This means that we have to figure out the right guardrails to ensure people are getting high-quality advice in the right contexts and how to connect patients to providers.”

Possible Preaching Angle:

In a similar way, many congregants are fact checking their pastor during the sermon and may put trust in strangers on social media and the internet over their pastor’s teaching, relying on dubious information or incorrect theology.

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