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Subconscious Triggers Shape Our Behavior

Most of us would like to assume that we're the masters of our own thoughts. But marketing professor Jonah Berger argues that we're influenced much more than we'd like to admit by "triggers." Triggers are subconscious thoughts that influence how we act. Berger gives two examples.

First, a research team examined how music triggers can change how we shop at the supermarket. They subtly replaced the store's Muzak with music from different countries. Some days they played French music while other days they played German music. Then they measured the type of wine people purchased. When French music was playing, most customers bought French wine. When German music was playing, most customers bought German wine. By triggering customers to think of different countries, the music affected sales. The triggers spilled over into behavior.

Second, in 1997 Mars candy bars experienced a sudden spike in sales. The company was surprised because they hadn't changed their marketing plans. So what caused the surge in sales? That was the same year when NASA undertook their much-publicized Pathfinder expedition. Pathfinders destination? The planet Mars. The media attention the planet received triggered people to consume Mars candy bars.

Possible Preaching Angles: Renewal of the mind; Meditation; Devotions; Solitude—Our everyday behaviors—how we think, feel, and act—are being influenced by powerful but subtle triggers. The triggers may come from the media, our fallen world, our flesh, or even demonic forces. That's why we need to immerse our lives in Scripture and spiritual disciplines.

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