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OUTLINE Handle Conflict Steve May | Printer view |
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Text:
Proverbs 20:3
Topic:
How to handle inevitable interpersonal conflict
Introduction:
-
Illustration: On a private retreat at a
monastery, May observed even the monks experiencing interpersonal conflict.
- If
you associate in any way with people, you will experience conflict.
- Conflict
doesn't have to escalate into World War III every time two people disagree.
- If
there is friction in a relationship, you have to work to resolve it, but it's
better to avoid the conflict altogether before it becomes a problem.
Delay your reaction.
- We've
been told to get things off our chest immediately.
- If
you vent a little too much, you often cause more damage than you can repair.
- When
there is conflict, delay your reaction long enough to evaluate what is going
on.
- Flying
off the handle is easy. Flying back on
the handle can be a tricky maneuver.
-Proverbs 12:16
-
Illustration: When May spoke at a
children's camp, two counselors didn't pay attention, and the kids got out of
hand. May delayed reprimanding the counselors and learned that one was dealing
with a tragedy.
- Waiting
to react gives time to reflect and saves many an apology.
-Proverbs 14:17; Proverbs 14:29.
- If
you have a procrastination problem, this is one area where it will come in
handy.
Say it gently and
firmly.
-
Illustration: A 20/20 feature highlighted a woman who constantly yelled at her
children, who had learned to ignore her. Had she spoken in a normal tone of
voice and followed through, she could have avoided screaming at the kids.
- When
in conflict, you don't have to put heat on your words to have impact; you must
be willing to follow through on what you say.
-Proverbs 29:11
-
-Illustration: Dave Ramsey, in Financial Peace, says of bill collectors
that ""The more powerless they are, the more abusive they become."
- The
less weight your words carry, the more volume you have to put behind them.
-
To
resolve conflict, say what you need to say gently, and say it firmly.
-Illustration: A boyfriend dealt with his future wife's chronic
tardiness not by anger but by simply watching a football game with her dad
rather than going late on a movie date with her.
-
Without
threats or ultimatums, simply relate your perspective on the problem.
-Proverbs 15:1
Strive for a
solution.
- People
endlessly recount the problem, but fail to work toward finding a solution.
-
To
resolve conflict, one of you will have to change your behavior, or the other
will have to change the way he or she feels about the behavior.
-Illustration: A married couple quarreled over the husband's
irresponsible spending. After he mended his ways, the wife was reluctant to let
it go, until she realized she was unfairly harboring resentment to have an edge
in the relationship. -Proverbs 15:18
- Once
they have taken steps to make peace, you have to be willing to let it go.
- Spiritually
mature people aren't interested in keeping conflict alive.
- Deal
with conflict by striving for a solution, not by revisiting the past day after
day.
Conclusion:
- You
will have conflict, but you don't
have to live or work in a war zone.
- You
can avoid or resolve the conflict in your life by approaching it with wisdom.
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